All posts by f775Ha

Twitter: Aspects to consider to act before a crisis of reputation

That the crisis management has become the main workhorse for business, it is a reality we can not doubt. Who has not heard frightening stories about companies that mismanaged their mistakes and criticism of them derivatives and were expelled from the social paradise?

Yes, there is no doubt that in a world of increasingly demanding consumers and with – each time- more options to choose from, given the fierce competition at the present time, transparency and pre-planning of the most efficient actions to prevent or stop in time, negative comments about our brand is simply indispensable.

And talk about proper prevention or crisis management, we can not stop talking about Twitter. At the time current social communication platform more relevant in measuring the social influence of brands. But what are the key issues to consider and act upon the reputation crisis? The following are some of these aspects that are worth noting and always have to keep in mind. Continue reading Twitter: Aspects to consider to act before a crisis of reputation

Is it growing ecommerce as it should or could be expected?

It is true that electronic commerce is growing at a frenetic pace. The latest report presented by the United States Department of Commerce showed an increase of 15.7% in the second quarter, compared to the same period last year. However, the fact remains that customers still prefer to buy in physical stores. The 92% of shopping is still done offline.

We can not deny the own advantages of stores, with which e-commerce can hardly compete, such as the immediate release of purchase, to touch before buying, or the fact that it is the traditional way of trade; whose rules established they are well known by customers. Continue reading Is it growing ecommerce as it should or could be expected?

Brands still do not respond in time to consumers in social networks

The marks are still answer your customers on social networks. According to data obtained by PuroMarketing first hand through an online survey of its readers, only 3 out of 10 I got a response in less than an hour, while a similar percentage expecting a reply was that never came.

The survey reflects the views of more than 5000 users PuroMarketing, recorded during the last half of 2013. These figures do not but note the lack of interest from brands to cater to their customers through social networks.A sad reality that contrasts with the demand for the latter, who increasingly turn to measure online media for a quick and effective solution to your problem. Continue reading Brands still do not respond in time to consumers in social networks

62% of purchases made from a mobile originated from an e-mail

The e-mailing remains one of the main tools of online marketing to reach consumers. One technique that has been purging itself over the years, adapting to new technologies and consumer intelligence; which has allowed it to improve its performance indices. This week the work of McKinsey & Company we indicated that e-mail marketing is up to 40 times more effective than Facebook and Twitter together.

This direct marketing technique found in smart devices to your great ally. ExactTarget indicates that more than half of these mails and opens in smartphones and tablets. A combination that is proving more than positive for marketers and sellers. Continue reading 62% of purchases made from a mobile originated from an e-mail

How Rio Offers Great Opportunities for Indian Sports Business

The lack of Indian medal success at Olympic level has been blamed on a variety of factors – lack of an inherent sporting culture among them. But that may be about to change. With a record haul of six medals at the London 2012 Games and a biggest ever contingent of 118 athletes in Rio, the brand value of athletes from outside cricket is on the rise with private sports management companies backing promising competitors across a range of sports.

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Serving Up Medals

At just 21, P V Sandhu looks to have a bright future, having taken silver in the women’s badminton final, the youngest Indian medallist ever and first woman. Sakshi Malik picked up a bronze in the 58kg women’s wrestling category following on from her male compatriot Yogeshwar Dutt, who took a medal in London in 2012.

Aditi Ashock put in a strong performance in the women’s golf, just 6 months after the 18 year old turned professional and Thanackal Gopi and Kheta Ram both clocked personal bests to finish 25th and 26th in a strong men’s marathon field.

Sports on the Rise

Sports authorities in India are beginning to identify and develop young talent and, despite their limited budget, are seeing a huge growth in sports, especially basketball. Initiatives like the Goal project are using sport to empower young women through netball netball – an initiative hugely helped by the availability of online coaching tools, where girls can watch a netball drill video like those available at https://www.sportplan.net/drills/Netball/ then practice their skills. These are the stars of the future, for whom commercial opportunities look bright.

Winning Contracts

India’s medallists are becoming ever more high profile with wrestler Sushil Kumar and woman boxer M.C. Mary Kom both taking up ambassador roles with a leading car manufacturer, a role once reserved for Bollywood and cricket stars. IOS Sports & Entertainment signed badminton star Saina Nehwal for a reported $3.72 million and signed a two year commercial and marketing deal, the first of its kind, with the Indian Olympic Committee in January. Reliance Industries are in the process of developing a new sports business in collaboration with Reliance Jio Infocomm, providers of 4G services.

For India’s new breed of sports stars, and sports businesses eager to capitalise on their success, Rio may be just the beginning.

The customer experience cannot remain a future project

Getting and keeping customers is a task increasingly complex. To do this, the strategy lies not only in the existence of the product, and at an affordable price, but there are many more determinants.

The study published by Marketing Interactions shows that 46% of buyers believe that your shopping experience is unsatisfactory. This frustration causes about 1 in 4 customers prefer to go to the competition, rather than complain at the shop. More than half of customers surveyed (54%) complain that the treatment received by the respondents is not suited to their expectations. Continue reading The customer experience cannot remain a future project

How a small online business can position itself giants ecommerce?

Can a small company a foothold in the market without being Amazon ecommerce or none of the major industry? The answer is yes: an SME can be done with your niche market, with consumers and with their share of benefits of e-commerce pie. Just play your cards right.

Obviously, the big players in this market have it much easier. For them there are many more facilities thanks to its muscle. They can negotiate directly with distribution firms, for example, for not only prices but also improvements in the speed at which products reach the consumer or customization mode shipments. Being a large company guarantees virtually appearing in the media and make everyone talk about the things they sell, how they do or good qualities of service.

But do not lose hope: the e-commerce also allows other players play. Continue reading How a small online business can position itself giants ecommerce?

The Highest Rated Website Designs of 2014

For businesses to truly thrive in today’s digitally focused society, a compellingly designed website is essential. A number of studies have shown that a well-designed site with a clear focus will generate a greater amount of traffic and subsequently an increase in custom. With this in mind, what qualities should a website possess in order to be considered a success and are those qualities different to those from a couple of years ago back in 2014?

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Perhaps the biggest change has been in the way people get online. In recent years, the huge increase in the number of ways people can access the internet has given rise to a need for responsive web sites. A responsive site provides the optimal viewing experience for a wide range of devices, from desktop computers and laptops, to smartphones and tablets. The BBC News site is one such organisation which has embraced the idea of responsive websites.

While The Telegraph recently revealed some of the worst web designs currently in existence, here are just a few examples of the very best from 2014, many of them embracing the need for responsive capabilities.

Time Magazine

One of the world’s foremost publications, Time Magazine has a tremendous amount of content to fit on to its official site. This makes the clear, uncluttered feel of the site even more remarkable and impressive. The designers of the Time website have not been afraid to use plenty of white space in order to create an uncluttered and professional aesthetic.

Harvard University

Much like many modern designers, such as the Manchester web design agency https://www.bamboosolutions.co.uk, Harvard University has embraced the responsive revolution with gusto. The responsive features of the official Harvard University site prove that the centuries-old institution is willing to move with the times.

Starbucks

Initially, the official site of the coffee mega-chain may seem a little simplistic but this belies the true power which lies within. The site scores very high marks for its user-friendliness, the various search features being an absolute joy to manoeuvre through. The simple design also proves that the old adage ‘less is more’ still rings true today.

Mashable

One of the key unique selling points of Mashable is the continuously updated content available to visitors. For a lesser-designed site, this continual stream of new content could prove problematic in aesthetical terms. However, the Mashable site manages to maintain a clean and clear look, while making it easy for visitors to find all of the brand new content they desire.

BBC

As already mentioned, the BBC have been quick to embrace responsive design traits for their official website. What makes their site stand apart from others is their clever use of photographic content. Anyone using the site is immediately drawn to the various photos, set as they are against a stark white background. This very clever design tactic ensures that each link or story receives a great deal more hits than would be achieved through text alone.

Millennials want brands make them happy

Millennials expect intangibles brands. Not only is price or proximity, but things that go far beyond that. The millennials are one of the clear drivers of boom local, as valued elements such as proximity, quality and the effect it has on others their purchasing decisions. In addition, these consumers are very concerned about issues of commitment. So much so they expect brands to do good things or to commit to causes. And they valued aspects that are not valued the same as previous generations: they expect quality or appreciate the cultural aspects or differential of things. That’s what makes, for example, McDonald’s has problems to convince them that they are the best option.

But the list of different things that millennials ask brands has now added a new factor: happiness. The millennials, who are born between 80 and first 90, they value different things in life. They do not seek work both forever as one that makes them feel realized that a certain meaning to their existence and ultimately make them happy. That makes, for example, that do not engage both companies in which they work and their parents (give everything for them, right, and his work, but is not a commitment forever as the previous generation) and who they prefer to do things like go around the world volunteer or go to some remote village before going to work in a large corporation. Continue reading Millennials want brands make them happy

10.5% of all UK online ad spending is already social networking

The weight of social networks in the advertising market is becoming more and more crucial time. According to a recent study from Duke University, companies are increasingly committed to increase investment in social networks, spending not recruiting staff for tasks social media but in technological tools and, of course, ads in that market . As the years pass and as social networks become more common use, companies are buying more and more ads on media such as Facebook or Twitter.

The importance of these ads have in total ad spending is already quite remarkable. According to a study by eMarketer, at the end of 2014 10.5% of total online ad spending in the UK will be allocated to ads on social networks. The figure is impressive not only for itself but also shows an upward trend. Faced with the weight in previous years of advertising on social media, this year its weight on the total will grow by 4.2 percentage points. In addition, total ad spending in social media will rise by 50%. Continue reading 10.5% of all UK online ad spending is already social networking