About one in three online consumers in the US has done at least one of the many pre-purchase research activities through their phones in the last three months, according to the latest PowerReviews report. Continue reading 1 out of 3 online consumers conduct product research through their mobile
Consumers connected with businesses become ‘evangelists’ and brand advocates
People who feel connected to brands and companies are more likely to participate and recommend these companies through social and mobile media, highlighting the importance of creating relationships with their customers. Continue reading Consumers connected with businesses become ‘evangelists’ and brand advocates
What makes a great restaurant waiter?
If you want to be a successful waiter, it is important to act a certain way. After all, tradition, respect and culture all play an important role in hospitality.
Here are 10 things all great restaurant waiters do.
They greet people when they arrive
Don’t let anyone enter the building without a friendly greeting. Manners are very important as they show people that you care about them and appreciate their custom, so they are more likely to visit again – http://www.goodchoicesgoodlife.org/choices-for-young-people/the-magic-of-manners/.
They are helpful
Great waiters are always helpful and if they don’t know the answer to a question, they don’t say ‘I don’t know’; they say ‘I will go and find out’.
They don’t assume
If a customer asks a good waiter for more of something such as cheese, gravy or sauce, they bring a dish so the customer can serve themselves. This is better than pouring for them and guessing how much they want.
They don’t take plates until everyone has finished eating
A good waiter will always wait until everyone has finished their meal before they start collecting plates. This means customers can enjoy their full meal without feeling rushed.
They help to keep things clean
Restaurants are very busy, and things can quickly get dirty or messy. A good waiter will help to prevent this from happening by helping to keep things clean, such as the stainless steel grease traps, when they have a free moment.
If you own a restaurant and you want to buy new stainless steel grease traps, head to https://www.ukgreasetrapsdirect.co.uk/stainless-steel-grease-traps or similar.
They know who ordered what
A great waiter will know who ordered what before they approach the table, so they don’t have to interrupt the conversation to ask ‘who ordered the pizza?’.
They provide extras
They will provide customers with extras for them to enjoy. For instance, they will always offer bread with olive oil or butter.
They don’t question customers
If a customer comes in alone, they don’t question when someone else will arrive; they simply take the reservation.
They are friendly
They always have a smile on their face, and they never make customers feel bad for asking for extra service.
They don’t touch the rims of the glasses
This is a basic hygiene point that all great waiters are aware of.
Online travel sales increase 50%
For the realization of this study, zanox has had data from some of its advertisers and has analyzed the behavior of online users when making their summer purchases on these websites.
Its technological platform allows you to analyze purchasing trends not only from different periods but also from different areas and brands. In this sense, it offers a detailed analysis of the travel sector. The study period includes the purchases made in the months of June and July 2011 and establishes a comparison with the same months of the previous year. Continue reading Online travel sales increase 50%
Internet users demand that the web 2.0 model be applied to electronic commerce
The rise of social networks encourages the socialization of users and their integration into groups with similar interests since sharing experiences makes users emotionally involved. These values have reached the electronic commerce that has turned the consumption in a social act, propitiating between the new companies approaches to the capture of clients. “The phenomenon is seen as an added value for both merchants and buyers because a new way of interrelation opens up,” says CiudadMarket, the first social shopping channel. Continue reading Internet users demand that the web 2.0 model be applied to electronic commerce
Content marketing requires planning, strategy and human resources
The latest report from the Marketing Institute highlights the fact that companies, to see more effectiveness in their content marketing efforts, should consider working with partners that offer both strategies and human resources. Continue reading Content marketing requires planning, strategy and human resources
SMEs seek in e-commerce a quick, simple and cheap solution to deal with the crisis
The delicate economic situation in which finds itself forces companies to look for new sales channels and new business models. SMEs have found in electronic commerce a quick, simple and cheap solution to deal with the crisis.
Companies are aware of the need to improve the offer to attract the attention of users over the large brands that already enjoy strong authority and online trust. A good solution for small and medium companies is to join large platforms which has led to the rise of specialized portals in the so-called ‘social shopping’. Continue reading SMEs seek in e-commerce a quick, simple and cheap solution to deal with the crisis
Social Media and Mobile Marketing, essential for the tourism and hotel sector
A new study from the TripAdvisor travel website revealed that many businesses in the tourism and hotel sector cite Social Media and Mobile Marketing as their most important marketing strategies.
39% of respondents cited that social media is key as part of their marketing strategy, while 27% identified mobile as an extremely important channel within marketing strategies and on which, in addition, who would like to increase spending Continue reading Social Media and Mobile Marketing, essential for the tourism and hotel sector
A large part of retail companies do not meet the demands of online consumers
Retailers implement multi-channel strategies to increase their presence and visibility and that is reaping rewards with the increase in online sales, greater profitability and greater customer satisfaction. However, many companies simply do not live up to the expectations of consumers, according to a new Dendware survey, and are at risk of converting their stores into showrooms for competitors who do. Continue reading A large part of retail companies do not meet the demands of online consumers
Digital discount coupons, a revolution for online shopping and e-commerce
The use of digital coupons is growing rapidly and for this year, eMarketer forecasts that almost half of online consumers will redeem them either online or through the store. The increased use and acceptance of mobile coupons ensure their growth, he added. Continue reading Digital discount coupons, a revolution for online shopping and e-commerce