All posts by f775Ha

The Inbound Marketing Recipe

We live in a turmoil marketinally speaking: schemes that have so far proved foolproof begin to show signs of exhaustion, and techniques based on direct client persuasion decay in effectiveness. Given this scenario, it becomes evident the need for a paradigm shift that focuses on the way companies approach their customers.

In order to respond to this reality, the so-called inbound marketing is born that poses a new way of attracting the customer. Instead of overwhelming with multiple advertising impacts (“killing flies to cannon”), inbound marketing uses different marketing techniques to access the client in a non-intrusive way. This discipline is part of the pull paradigm, according to which the customer is interested in the brand and decides to initiate the contact.

But, what are the keys to attraction marketing? It is enough with a good dose of quality content, an effective SEO / SEM strategy and the viral effect that is generated through social networks. Continue reading The Inbound Marketing Recipe

4 basic assumptions of customer service in social networks

Customer service through 2.0 channels is a growing trend. According to Conversocial, 80% of large retailers serve their customers through these means. Its great advantages lie in the simplicity of use and the convenience of the customer sending a message directly to the brand. Therefore, companies have to put their batteries and be able to respond to their customers’ requests through this route effectively.

To develop such tasks, there are some basic and essential premises that all companies should know and always have in mind. Continue reading 4 basic assumptions of customer service in social networks

The strategy of delivering benefits to fans

At this point it would not be wrong to state that for a company, an SME, a project or personal enterprise, it is essential and even mandatory to have a Fan Page of your brand. A business page on Facebook has the basic objective of publicizing the brand identity in this giant social network and establishing links with fans, which some will stop being simple fans to become potential customers of the products or services of the brand. However, achieving this identification is not easy, even for the Community Manager, who is the professional fit for that task.

As announced a few weeks ago  Socialbakers, in the last two years, the presence of brands and businesses on Facebook has increased from 5 to 60%. But even so, these companies continue to use Facebook as a brand promotion channel rather than as an “ideal” platform to establish a direct relationship with their customers, losing sight of the main characteristic of this social network, precisely “the social field” (As with Twitter and Google). Continue reading The strategy of delivering benefits to fans

Companies advance their content marketing strategy towards the end of summer

No one is surprised by the fact that customers are looking for information on the internet. However, an interesting fact is that this period of searching for information prior to the purchase is becoming longer. This is confirmed by the last work of Google Shopping, who has researched about the behavior of users on the occasion of the next return to school. Continue reading Companies advance their content marketing strategy towards the end of summer

Google and Pinterest, the sleeping lions of SEO

SEO (Search Engine Optimization) is necessary and very useful for performing digital marketing strategies. Organic positioning helps make a brand visible on the internet, it is able to increase visits to a website and catapult the content it generates.

SEO is so important to the point that many marketers consider it above an SEM strategy, because it is capable of giving value and visibility in the long run. That is why, it is recommended to small businesses, who do not have a large advertising budget, to focus on SEO, and then apply other strategies online. Continue reading Google and Pinterest, the sleeping lions of SEO

We are all Community Managers

A Community Manager according  AERCO  is the person responsible to sustain, enhance and defend the business relationships with customers in the digital realm, thanks to the knowledge of the needs and strategic approaches to the organization and the clients.

I must admit that technically the definition is completely accurate, though perhaps somewhat boring. So successful, that if we remove “in the digital realm,” what do we have? a definition in which all fit. Continue reading We are all Community Managers

How FENSA can help homeowners avoid rogue double glazing companies

FENSA (the Fenestration Self-Assessment Scheme) was established by the window and double glazing industry to help protect homeowners from rogue companies. It checks that window companies in England and Wales meet certain standards and guidelines, guaranteeing a quality product that will last for many years.

Image Credit

This is very useful for people who want new windows but do not know how to check for quality. According to FENSA, using a registered company can help you to save time and money; for example, you will not have to register your doors and windows with your local authority yourself.

How to ensure a double-glazing company Is trustworthy

One of the easiest ways to check that a double-glazing company is trustworthy is to see whether it is registered with FENSA. FENSA has issued over nine million door and window homeowner certificates and is recognised as the leader in the double-glazing industry.

Companies do not necessary need to be approved by FENSA to be popular and effective, of course, as they may already have a large customer base through word of mouth. If you are looking for double glazing in Dublin, for example, check out companies such as http://keanewindows.ie/. Some companies that are not FENSA approved have been in operation for many years and have excellent reviews.

The main concern is new companies that claim to be FENSA approved when they are actually inexperienced and are likely to do a poor job; in fact, it is a criminal offence under the Consumer Protection from Unfair Trading Regulations 2008 and Trade Marks Act 1994 to fraudulently claim to be registered. This is because it will influence customers to use their business and it is likely that they will be unhappy with the results due to false advertising.

Companies that have been prosecuted for false advertising

Let’s look at two examples of companies that have been prosecuted in 2016 for falsely advertising as a FENSA-registered business. In March 2016, Highgrove Widows was prosecuted for eight counts of fraud with regard to its services. The director was sentenced to two years’ custodial sentence, suspended for two years. In January, Summit Roofguard Ltd was prosecuted for 64 criminal offences under the Consumer Protection from Unfair Trading Regulations 2008. The directors were sentenced to jail terms of two and a half years each.

Some charge a web like a kilo of fillets

Although for years I left the stormy world of website creation, by my daily activity still I have great relationship with him and I realize that there are many organizations who can not hire a web for the same or does as he who will a butcher shop to buy a kilo of fillets, without realizing that the web in most cases is their main escape and in some cases the only one. Continue reading Some charge a web like a kilo of fillets

Reducing Costs with Pneumatic Conveyors

Manufacturing industries are increasingly looking at the role automation can play in improving efficiency and production levels, reducing safety issues, minimising costs and limiting expenditure on materials. One of the ways that businesses can achieve this is by the use of pneumatic vacuum conveyors, which can introduce a number of benefits to the manufacturing line. Continue reading Reducing Costs with Pneumatic Conveyors

Trends set to transform content marketing in 2017

2017 is only a matter of days away now, and businesses should be ready to hit the ground running with their editorial and content calendars in place. Content is growing and is being allocated more cash and bigger headcounts, and that doesn’t look like changing any time soon.

Image Credit

Mobile

There is now more internet traffic on mobile devices than on desktop computers. With that in mind, make sure you are optimising your content for mobile phones. People squinting to read a lengthy document will create a problem. That could potentially be helped by having an app, and if you don’t have one yet, that should be a focus.

Video content

Images, and particularly video, are so crucial now to users experience online that social media platforms have evolved rapidly in the last few months. Video-focused platforms like YouTube and Snapchat have been joined by Facebook Live, which threatens to take over. Just look at your timeline on social platforms and you’ll see how important video is becoming to brands. That trend looks set to continue for the foreseeable future so be sure to build it into your content plan.

Social media

Facebook remains the most-used social media platform for small business, so ignore it at your risk. It’s still a very valuable tool for reaching potential customers, be they B2C or B2B. Other platforms are still valuable, the trick is to match them to the customer.

User-generated content

Time and time again, polls show that content made by other users is considered more trustworthy than content produced by brands. As most brands are trying to build trust, having others able to do that better can be an uncomfortable thought. UGC is shares and reviews, comments, even videos and photos. If your content is engaging enough to produce UGC, you’re winning.

For more ideas on what is going to be big in the content marketing world in 2017, see the Content Marketing Institute. To help with planning your content strategy for 2017, consult a brand and strategy innovation agency like www.lightbulbinnovation.com/.

Ultimately, content is all about your audience and the formats they want to use. If you want to communicate successfully with your potential audience, make sure you are using the formats they are. The focus must remain the customer.